Jira Service Management

{"xsrfToken":"e7358de946cdf3505ad076887883d2d7cd935dc3_lout","branding":{"id":"4","key":"cs","name":"Help Center","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#25398f","headerLinkHoverBGColor":"#25398f","headerBadgeColor":"#25398f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3e38aef9-bd14-4b93-b314-bca7f6ce3d76/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMDk2NmNiNS1hOTg0LTQ0NTgtYTRjYS1hZTljOGNjZWJmYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNlMzhhZWY5LWJkMTQtNGI5My1iMzE0LWJjYTdmNmNlM2Q3NiI6WyJyZWFkIl19LCJleHAiOjE3MzIyODU4ODgsIm5iZiI6MTczMjI4NTI4OH0.BOuC3XOydgJ2yNc64wFRxZVL_yGUOhDMuu3LPkDBerU&client=20966cb5-a984-4458-a4ca-ae9c8ccebfc9&mode=fit","logoId":"3e38aef9-bd14-4b93-b314-bca7f6ce3d76","isLogoAvailable":true,"helpCenterTitle":"How can we help you?","sharedPortalName":"Hilio Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"How can we help you?","sharedPortalName":"Hilio Help Center","localeDisplayName":"English (United States)"},"ro-RO":{"helpCenterTitle":"Cum te putem ajuta?","sharedPortalName":"Centrul de Suport Hilio","localeDisplayName":"Romanian (Romania)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4892eea7-59fc-4841-ad59-818bee087092/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMDk2NmNiNS1hOTg0LTQ0NTgtYTRjYS1hZTljOGNjZWJmYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ4OTJlZWE3LTU5ZmMtNDg0MS1hZDU5LTgxOGJlZTA4NzA5MiI6WyJyZWFkIl19LCJleHAiOjE3MzIyODU4ODgsIm5iZiI6MTczMjI4NTI4OH0.d9cj7hhrMN9DF3CHpyoqO46LjZPbUfZPqMy9Uj6xZR4&client=20966cb5-a984-4458-a4ca-ae9c8ccebfc9&height=300&mode=fit","bannerMediaApiFileId":"4892eea7-59fc-4841-ad59-818bee087092","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"4","key":"cs","projectId":10010,"serviceDeskId":4,"name":"Help Center","description":"Welcome! You can raise a request for using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"24","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://hilio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[6],"key":""},{"id":"21","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10520,"iconUrl":"https://hilio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[6],"key":""},{"id":"23","name":"Questions about our services","descriptionHtml":"","callToAction":"Questions about our services","introHtml":"Trying out our service and want more information? Select this and we'll be happy to answer your questions.","icon":10541,"iconUrl":"https://hilio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[6],"key":""},{"id":"22","name":"Billing questions","descriptionHtml":"","callToAction":"Billing questions","introHtml":"Choose this if you have questions about billing/invoices.","icon":10536,"iconUrl":"https://hilio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[6],"key":""},{"id":"25","name":"Emailed request","descriptionHtml":"Have you also checked our Help Center? You will find answers to most of your questions there","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://hilio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[24,21,22,23]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a9ae1955-488f-384f-98bd-45d584d99871","appLinkName":"System Confluence","appLinkUrl":"https://myatlasapp.atlassian.net/wiki","spaceKey":"HC","spaceName":"Help Center","spaceUrl":"https://myatlasapp.atlassian.net/wiki/spaces/HC","isServer":false},"labels":[],"projectKey":"HELP","serviceDeskId":4,"kbLinkDomainURLs":["https://hilio.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Romanian (Romania)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMDk2NmNiNS1hOTg0LTQ0NTgtYTRjYS1hZTljOGNjZWJmYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIyODY0ODgsIm5iZiI6MTczMjI4NTI4OH0.IybUvMXsjP3pV0JIBSDrg9St1iflbeAe3Fi1sqTSCQM","targetCollection":"upload-project-10010","endpointUrl":"https://api.media.atlassian.com","clientId":"20966cb5-a984-4458-a4ca-ae9c8ccebfc9","tokenDurationInMins":20}},"kbPage":{"id":35750006,"title":"Ce trebuie sa fac inainte de a incepe prima sedinta online?","url":"https://hilio.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/35750006","space":{"key":"HC","name":"Hilio Help Center","id":32931844},"serviceDeskIds":[4],"appLinkId":"a9ae1955-488f-384f-98bd-45d584d99871","idInString":"35750006","projects":[{"projectId":10010,"serviceDeskId":4,"portalId":4}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=hilio","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e7358de946cdf3505ad076887883d2d7cd935dc3_lout","baseUrl":"https://hilio.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://hilio.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"20966cb5-a984-4458-a4ca-ae9c8ccebfc9","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"8d2dbb5b4ab04236b47fea727ef335b2","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}